Say
something.We read everything. A real person replies, usually within a business day. Festival weeks: a bit longer. No bots.
Find the right inbox.
General questions go to hello@. Everything else has a dedicated address.
tickets@newfestival.io
Refund requests, name changes, solidarity rate, group bookings.
press@newfestival.io
Accreditation, interview requests, artist submissions (include links).
volunteer@newfestival.io
Volunteer list, solidarity kitchen, bring food, bring friends.
A form, with a human on the other end.
We reply within one business day. Often sooner. Occasionally later — festival weeks are loud.
It’s easier than it looks.
Gerichtstraße 23 · 13347 Berlin · Germany
By train
Berlin Hauptbahnhof · 8-min tram M10 to Gerichtstraße · 4-min walk east.
By air
BER Airport · S9 train to Hauptbahnhof, 45 min · then tram M10.
By bike
Covered bike parking at the west gate. Nextbike stations 120m each direction.
Access
Step-free entry at all rooms. Dedicated quiet room. Contact access@newfestival.io for detailed briefs.
Or just come.
Wave 02 is open. Forty-eight hours on the door, if you prefer to keep it loose.